Welcome to ZEREVIA (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.zerevia.store (the “Site”) and use our services (the “Services”).
Please read this Privacy Policy carefully. By accessing our Site and using our Services, you consent to the practices described in this policy.
2. Information We Collect
We may collect information that identifies, relates to, describes, or could be linked to you (“Personal Information”), including:
Personal Information You Provide: We collect information you voluntarily provide when you:
Contact us via a form, email, or chat (e.g., name, email, phone number, company name).
Request a quote or proposal.
Subscribe to our newsletter or blog.
Enter a promotion or survey.
Information Collected Automatically: When you visit our Site, we may automatically collect:
Usage Data: Information about your interaction with our Site (e.g., pages visited, time spent, links clicked).
Device Data: Information about your device and internet connection (e.g., IP address, browser type, operating system).
Location Data: General geographic location derived from your IP address.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect the above information and to enhance your experience on our Site. You can control cookies through your browser settings.
Information from Third Parties: We may receive information about you from other sources, such as social media platforms (if you interact with our profiles) or analytics providers (like Google Analytics), which we use to supplement the information we collect directly.
3. How We Use Your Information
We use the information we collect for the following purposes:
To provide, operate, and maintain our Services.
To create, manage, and service your client account.
To communicate with you, including responding to your inquiries and sending service-related emails (e.g., project updates, security alerts).
To send marketing and promotional communications (you can opt-out at any time).
To process transactions and send you related information, including invoices.
To improve our Site and Services, including through analytics and data analysis.
To prevent fraud, enhance security, and protect our rights.
To comply with legal obligations.
4. Legal Basis for Processing (GDPR)
If you are in the European Economic Area (EEA) or UK, our legal basis for processing your Personal Information is typically one of the following:
Your consent (e.g., for marketing emails).
The performance of a contract with you (e.g., providing our web services).
Our legitimate interests (e.g., improving our Services, marketing, fraud prevention), which are not overridden by your rights.
Compliance with a legal obligation.
5. How We Share Your Information
We may share your information in the following situations:
Service Providers: We share information with third-party vendors who perform services on our behalf (e.g., payment processing, data analysis, email delivery, hosting services). These providers are contractually obligated to use your information only for the services we request.
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
With Your Consent: We may share your information for any other purpose with your explicit consent.
We do not sell, rent, or trade your Personal Information to third parties for their promotional purposes.
6. Data Retention
We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill contractual obligations, comply with legal laws, resolve disputes, and enforce our agreements.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your Personal Information:
Access: The right to request copies of your personal data.
Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Erasure (“Right to be Forgotten”): The right to request that we erase your personal data, under certain conditions.
Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Object to Processing: The right to object to our processing of your personal data, under certain conditions, including for direct marketing purposes.
Withdraw Consent: Where we rely on your consent, you have the right to withdraw it at any time.
To exercise any of these rights, please contact us using the details in the “Contact Us” section below.
8. Children’s Privacy
Our Site and Services are not intended for children under the age of 16. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us, and we will delete it.
9. Data Security
We implement appropriate technical and organizational security measures designed to protect the security of your Personal Information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We will take all steps necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, including relying on approved data transfer mechanisms like the European Commission’s Standard Contractual Clauses.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
