These Terms of Service (“Terms”) constitute a legally binding agreement made between you (“Client,” “you,” “your”) and ZEREVIA (“Company,” “we,” “us,” “our”), concerning your access to and use of our website www.zerevia.store (the “Site”) and the digital services we provide (the “Services”).
You agree that by accessing the Site, requesting a quote, or engaging our Services, you have read, understood, and agree to be bound by all of these Terms. If you do not agree with all of these Terms, you are expressly prohibited from using the Site and Services and you must discontinue use immediately.
2. Services
ZEREVIA provides a range of digital services, including but not limited to:
Web Design & Development
E-Commerce Development
Digital Marketing & SEO
Branding & Graphic Design
Content Creation
Website Maintenance & Hosting (if applicable)
The specific scope, deliverables, timeline, and fees for your project will be outlined in a separate proposal, statement of work, or service agreement (“Project Agreement”). These Terms govern all Services provided by ZEREVIA, and the Project Agreement is incorporated herein by reference. In the event of a conflict, the Project Agreement shall take precedence.
3. Client Responsibilities
You agree to:
Provide all necessary materials, information, content (text, images, logos, etc.), and logins (“Client Materials”) required for us to perform the Services in a timely manner.
Ensure that all Client Materials provided are accurate, legally owned by you, or that you have secured the necessary rights and licenses for their use in the project.
Appoint a single primary representative with the authority to provide necessary feedback and approvals.
Review deliverables in a timely manner and provide clear feedback.
Delays in providing Client Materials or approvals may impact the project timeline and delivery date. ZEREVIA is not liable for any delays or additional costs resulting from your failure to meet these obligations.
4. Intellectual Property
Client Materials: You retain all ownership rights to the Client Materials you provide.
Final Deliverables: Upon receipt of full and final payment, ZEREVIA grants you a exclusive, perpetual, and worldwide license to use the final, delivered work product (“Final Deliverables”) for their intended purpose. For websites and custom code, we typically assign all rights to the unique code written for you. Some underlying frameworks, libraries, or open-source code may remain under their original licenses.
ZEREVIA’s Pre-Existing IP: We retain all ownership rights to our proprietary tools, processes, know-how, and pre-existing intellectual property used to create the Final Deliverables.
Third-Party Tools & Assets: Any third-party assets (e.g., stock photography, fonts, plugins, software) recommended or incorporated into the Final Deliverables are subject to their own licenses and terms. You may be responsible for purchasing these licenses separately.
5. Fees and Payment
Quotes & Pricing: Fees are as outlined in the Project Agreement. Quotes are valid for 30 days from the date of issue.
Payment Schedule: A non-refundable deposit is typically required to begin work. Subsequent payments are due according to the milestones outlined in the Project Agreement (e.g., 50% upon design approval, balance upon launch).
Late Payments: Invoices are due upon receipt unless otherwise stated. Accounts overdue by more than 15 days may be subject to a late fee of 1.5% per month (or the maximum allowed by law) and a pause on all Services.
Taxes: You are responsible for paying all applicable sales, use, or value-added taxes associated with the Services.
6. Revisions and Approval
The Project Agreement will specify the number of revision rounds included for each project phase. Additional revisions or significant changes in project scope may be subject to additional fees and a revised timeline. Approval of a phase (e.g., design mockups) signifies your satisfaction and authorizes us to proceed to the next phase.
7. Confidentiality
Both parties agree to hold each other’s confidential information in confidence and not to use it for any purpose other than the performance of the Services. “Confidential Information” includes business plans, client lists, proprietary technology, and the terms of the Project Agreement.
8. Disclaimer of Warranties; Limitation of Liability
The Site and Services are provided on an “as-is” and “as-available” basis. ZEREVIA makes no warranties, express or implied, regarding the Services, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not guarantee that the Services will be uninterrupted, error-free, or secure.
To the fullest extent permitted by law, ZEREVIA’s total liability to you for any claim arising out of or relating to these Terms or the Services shall not exceed the total amount you paid to ZEREVIA for the specific Services giving rise to the claim in the six (6) months prior to the claim.
9. Third-Party Links and Services
Our Site or Services may contain links to third-party websites or services that are not owned or controlled by ZEREVIA. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. You access them at your own risk.
10. Termination
Either party may terminate a Project Agreement for cause if the other party is in material breach of these Terms and fails to cure that breach within fourteen (14) days after written notice. Upon termination, you agree to pay for all Services rendered and expenses incurred up to the termination date. All provisions of these Terms which by their nature should survive termination will do so.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law principles.
12. Dispute Resolution
The parties agree to first attempt to resolve any dispute informally for at least 30 days. If the dispute cannot be resolved informally, it shall be finally resolved by binding arbitration under the rules of [e.g., American Arbitration Association] rather than in court.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will do so by posting the updated terms on the Site. Your continued use of the Site or Services after any such change constitutes your acceptance of the new Terms.
14. Contact Information
If you have any questions about these Terms, please contact us at:
